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Showing posts with label Lotus Notes. Show all posts
Showing posts with label Lotus Notes. Show all posts

Thursday, January 10, 2013

Deleting Domino Policies from Local Lotus Notes Client


Some enterprises lock down Lotus Notes settings via Domino Policies and occasionally, while troubleshooting, you may find out that certain settings are grayed out. If you don't have Domino Administrator rights to edit the policies, it may become problematic and you may be forced to remove the policies from the local machine.

How to remove Domino Policies from a Lotus Notes client.
It is important to know that the policies on a local Lotus Notes Client installation are saved on the names.nsf database so if you happened to recreate the names.nsf you most likely removed the policies with it.

If you want to remove the policies manually:

  • Open the main address book on the machine that you want to remove the policy from. Normally this is names.nsf.
  • While holding the keys CTRL + Shift, click on the "Menu View - Go To..." Note: Holding CTRL + Shift will show you hidden views.



  • Scroll down and choose the view $Policies and click OK.



  • Select the policies you may want to remove (In my case, I deleted them all) and click on "Delete Person" or simply the key "Delete" on your keyboard. You may get a prompt after that which you can click Yes.





After that, your locked down settings will be open until the Notes client gets the policy updates from the Domino Server.
Years ago, one of my users got the error: "Notes error: Special database object cannot be located" when trying to archive locally from her Lotus Notes. After I tried refreshing design template, views, emptying the trash with no success.




According to my old personal troubleshooting archive, I had read an article in the IBM forum, (the link is broken now) that said:
"In this case, the issue occurred when the Advance archiving setting "Log all archiving activity into the log database" was selected and the archive log template, ARCHLG50.NTF, was either corrupted or missing. The issue was resolved by unchecking the option, "Log all archiving activity into the log database" and by adding or replacing the ARCHLG50.NTF file on the workstation."

After reading this, it made a lot of sense to me. However, the Lotus Notes Archive log template was on my users machine and I needed to keep a log in the machine so disabling the archiving activity on the machine wouldn't be a solution. Thankfully, I found out the solution shortly! The Archive Log NSF file was corrupted and I just needed to recreate it.

How to recreate the archive log DB.


  • Open the advanced archive settings. (Open the Mail - Go to the "Actions" menu - Archive - Settings - Advanced.)





  • Change the name of the archive database to something else and save the settings. Ex. archive\l_NewDBName
  • Archive your mail database again. (Click on the Actions Menu - Archive - Archive Now)
Some companies lockdown those settings via Domino Policies and the options are grayed out. However, if you're not a Domino Admin who can edit the policies, you may need to remove the policies from the local client in order to resolve this issue. Take a look at my article on how to remove Domino Policies from a local  Lotus Notes client.


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