Friday, December 14, 2012

Recently, with all the updates that Citrix has been releasing for their Citrix Receiver, there has been an increased number of errors. One of the most common ones is: Citrix Receiver Configuration Manager: No Value could be found for (AllowHotkey) that satisfies all lockdown requirements. The lockdown requirements in force may be conflicting. (See image below).


This error occurs when you launch a Citrix application from the web interface and your settings are not allowing the connection from the client version you have.
Don't even try to uninstall and reinstall the Citrix Receiver as it may not fix the issue. As the error says, there's a setting locking down your Receiver and the best way to solve this issue is by disabling the lockdown.

On Windows XP/Vista/7 32 Bits

  1. Open the Registry Editor (click on the Start Menu - Run - type in regedit.exe and hit OK).
  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions.
  3. Change the DWORD value for EnableLockdown from 1 to 0.
  4. Close Registry Editor and try to launch the application again.

On Windows XP/Vista/7 64 Bits
  1. Open the Registry Editor (click on the Start Menu - Run - type in regedit.exe and hit OK).
  2. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions
  3. Change the DWORD value for EnableLockdown from 1 to 0.
  4. Close Registry Editor and try to launch the application again.



42 comments:

  1. Thanks man!!!
    This saved me from a lot of trouble.

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  2. This was extremely helpful! Thanks a lot.

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  3. Very helpful, saved me loads of time.

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  4. cool! worked for me :-)

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  5. Thanks a lot, appreciate the quick fix

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  6. exactly what the problem was thanks

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  7. Thank you sir! THis just helped with my Citrix setup when working from home!

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  8. Thank you so much! Was looking for this for ages!

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  9. thank you sorted the problem with that fix instantly :-)

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  10. Thanks so much..Just a small correction:I was getting windows 7 setup this order (Engine\All Regtions \Lockdown Profiles) instead the one you mentioned(Engine\Lockdown Profiles\All Regions)

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    Replies
    1. Sorry..My Bad.You are right..Thanks again.

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  11. worked like a charm thank you very much :D

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  12. Just out of curiousity, I checked this value in the registry and it was set to 1 but I did not receive any errors when accessing desktops/published apps.

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  13. Thanks, that fixed it

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  14. Awesome !! thanks so much!

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  15. thanks a lot!!! it did the magic

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  16. Under Windows 8.1 I de-installed the Citrix Web Plugin and downloaded the Citrix Receiver from the Windows Store as per suggestion after double clicking the .ica file. This worked immediately.

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  17. I'm getting another error while trying to change the value to 0 - cannot edit enabeld lockdown: Error writing the value's new contents.

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    Replies
    1. Getting the same thing. Any ideas how to correct?

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  18. Thanks for this, worked perfectly and saved a bunch load of time troubleshooting it myself!

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  19. Super, Thanks !!!! Worked like charm.

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  20. Thank you so much...this worked great!!!

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  21. Thank you so much...

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  22. I'm not a tech and wondered how to Change the DWORD value for EnableLockdown from 1 to 0? Please can someone help?

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  23. hi,

    its really awesome way to resolve this issue.

    thanks alot :)

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  24. Thanks so much sir
    quickly resolve this issue thinks alot ....

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  25. Thank you, fixed this annoying issue!

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  26. Many thanks ! Worked like a charm

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  27. This was really helpful and saved my efforts and time.

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  28. THANK YOU SO MUCH for this. Saved me allot of BS

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  29. saved my ass there, ty

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  30. thank you. very helpful

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  31. it worked thank you

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  32. Its work & sort out issue
    Thanks
    Ashok

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