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Wednesday, April 27, 2011

Cannot find external name SIGNENCRYPTPOLICY

Unfortunately, many of the issues and solutions that you're going to find here will be related to Lotus Notes since this application crashes a lot and there's not much troubleshooting information out there. The next is not that popular but comes up in occasions...

Cannot find external name SIGNENCRYPTPOLICY

Description:

This error appears when a user opens a folder on a mailbox.

Solution:

  1. Replace the design template.
    1. Right click on the database from the workspace.
    2. Go to he menu Application - Replace Design.
It's important that you Replace the design and NOT just refresh it as they invoke different actions.

7 comments:

  1. Refreshed Design in 8.5.1 worked for me.

    ReplyDelete
  2. refreshed design 8.5.3 still not working

    ReplyDelete
  3. Thanks it worked for me !!!!

    ReplyDelete
  4. It does work for me too. Mucho thanks

    ReplyDelete
  5. Excellent. Worked for me as well.

    ReplyDelete
  6. Worked for me aswell.Thanks.

    ReplyDelete

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